Privacy Policy

1. Access Data

We collect and use personal data exclusively in accordance with applicable German and European data protection laws. This privacy policy informs website visitors about which personal data we collect, how we use it, and the options available to them regarding their personal data.

We have implemented organizational, contractual, and technical security measures to ensure compliance with data protection laws and to prevent accidental or intentional manipulation, loss, destruction, or unauthorized access to personal data. However, no 100% security can be guaranteed when transmitting data over the internet.

When you visit our website, your local IP address is automatically displayed at the bottom of the page. This is for support purposes.

2. Inventory Data

We store and use additional personal data only if you voluntarily provide it via the contact form. Unless legally required to retain the data, it will be deleted upon the request of the individual concerned. If you provide us with personal data, we use it solely to respond to your inquiries, process contracts with you, and for technical administration.

Relevant data is only shared for internal purposes (e.g., to complete business transactions) with the trustee, taking into account the confidentiality agreement.

2.1 SSL/TLS Encryption

To protect the transmission of confidential content, SSL/TLS encryption is used on this website. This ensures that requests made via the website are protected from being intercepted by third parties.

2.2 Server Log Files

Information is automatically collected and stored by the operator of this website or by the hosting provider Metanet AG in Zurich. This information is transmitted directly from the browser to the operator and cannot be attributed to a specific person. The following data is collected:

  • Time of the server request
  • Referrer URL
  • Browser type and version
  • Operating system used
  • Your IP address

3. Cookies

As part of our online offering, we use “cookies.” Cookies are small files that are stored on the website visitor’s computer and can store information for the provider. Temporary cookies are deleted when the browser is closed, while persistent cookies remain stored for a specified period and can provide the stored information when the online offering is accessed again. For login (with username and password), we use so-called “session cookies,” which can identify the website visitor during the duration of their visit. The session cookies then contain parts of the login data in encrypted form. Website visitors can delete these cookies at any time in their browser settings. Session cookies automatically expire after the session ends.

The website visitor can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. We strive to design the online offering so that the use of cookies is not necessary. Please note that the usability and convenience of the website may be limited without cookies.

To view your cookie settings, click on the cookie icon at the bottom left.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” text files that are stored on the website visitor’s computer and enable an analysis of their use of the website. The information generated by the cookie about the website visitor’s use of this website is usually transmitted to a Google server in the USA and stored there.

If IP anonymization is activated on this website, the IP address of the website visitor will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. In exceptional cases, the full IP address will be transmitted to a Google server in the USA and truncated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the website visitor’s use of the website, compile reports on website activity, and provide other services related to website and internet usage.

The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by adjusting your browser settings, but please note that in this case, you may not be able to fully use all the functions of this website.

You can also prevent the collection of data generated by cookies and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

5. Newsletter

We send emails with promotional information about us and our services only with the explicit consent of the website visitors. You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in the email or by contacting us directly. Before sending the newsletter, the owner of the email address must confirm a confirmation email. Unconfirmed registrations are automatically deleted within 6 weeks.

6. Information, Data Correction, and Deletion

We delete personal data as soon as it is no longer needed or if we are required by law to retain it. The website visitor has the right to request free information at any time about the origin of their personal data, the nature and scope of the storage, and the use of this data. The website visitor can request the correction or deletion of their data (if the storage is unlawful or no longer necessary) via the email address datenschutz@serd-gmbh.ch.

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